Having spent most of his adult life in retail, eCommerce & supply chain analysis, Russ Chalton set up CITBA Ltd in 2007 and has enjoyed creating excellent relationships with some of the
leading companies in their fields. One of the first practitioners of the Agile concept (using both Scrum and DSDM frameworks) CITBA continues to support existing and new clients, particularly with
complex and struggling projects and products.
We are proud to count among our clients: Walgreens Boots Alliance, Marks & Spencer, Specsavers, Estée Lauder Companies, The Body Shop, JD Wetherspoon, Warner Leisure Hotels and
Kingfisher/B&Q.
Along the way, we have worked alongside other 3rd party service providers such as: TCS, Cognizant, Accenture, PWC, Skillnet, Mastek.
Consistent delivery of project/product success has led to repeat engagements across multiple clients, reflecting strong outcomes, trusted communication, and dependable execution. AI-literate with particular interest in helping clients analyse, adapt & create impact for their business.
Russ Chalton - Owner
Senior retail & digital business analyst of 25 years’ experience, delivering complex change to retail and supply-chain technology & process for market-leading brands. Comfortable operating in ambiguity, aligning demanding stakeholders, translating strategy into clear, testable requirements with distributed delivery teams.
AI-literate, with particular interest in helping clients analyse, adapt & create impact for their business. Able to bring new mindset to the process of establishing the same necessary business goals.
Known for bringing structure & impact to the full delivery lifecycle from discovery to delivery & hypercare, improving decision-making, reducing delivery risk, and increasing stakeholder confidence.
Debra Chalton - Project Manager
Debra is the owner of Apidae Project Consultancy Limited. She is PRINCE2 registered and has a history of delivering success.
She is skilled at creating and leading project teams that work well together in an honest and open environment of strong communication, to bring about a successful implementation.
Committed to continuous professional development Debra became one of the first UK Project Managers to achieve the PRINCE2 Agile accreditation.
Mack
It is with the greatest sadness that we have to inform you that after a lengthy, corageous battle with his PTSD and issues resulting from his IMPA, we took the heartbreaking decision to have Mack
put to sleep.
Thank you for all your messages of condolence.
We miss him so much. Even though he made little noise, the office & our home seems so quiet.
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